{"id":12993,"date":"2018-05-02T13:10:08","date_gmt":"2018-05-02T20:10:08","guid":{"rendered":"https:\/\/dev-lumarketing.pantheonsite.io\/?page_id=12993"},"modified":"2023-08-01T08:21:19","modified_gmt":"2023-08-01T15:21:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lumenlearning.com\/policies\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Privacy Policy<\/strong><\/h1>\n

last updated 08\/01\/2023<\/span><\/em><\/p>\n

We\u2019re thrilled that you\u2019re interested in Lumen. Our mission is to enable unprecedented learning for all students. We use information, including information about you, to deliver on our mission and continually improve our services. We know you care about how we use information about you, and we care too. We value the trust you place in us when you use our services, and we\u2019re committed to transparent, responsible, and ethical practices. Please <\/span>let us know<\/span><\/a> if you have any questions or concerns.<\/span><\/p>\n

This policy clarifies what we do and don\u2019t do with your data.<\/span><\/p>\n

Information we collect<\/span><\/h1>\n

Information you provide<\/span><\/h2>\n

When you create an account to use one of our services or fill out a form on our website, you voluntarily provide information that we store. This often includes things like your name, email address, phone number, and the institution you attend or teach for.<\/span><\/p>\n

You may also use our platform to post educational content that includes tests, images, videos, interactive activities, and other media. <\/span><\/p>\n

Information generated by our services<\/span><\/h2>\n

When you visit the Lumen website or our other services, certain information is generated and stored automatically. A few examples:<\/span><\/p>\n

Cookies<\/span><\/h3>\n

Some of our services use \u201ccookies\u201d which are stored on your computer. Cookies are text files sent by your device each time you visit our website or one of the Lumen Platform services. Some cookies are erased when you close your browser, and other cookies remain until you or your browser clears them. The information stored in cookies varies and may include certain preferences you have set, so you don\u2019t have to set them again each time you visit. Cookie information may also be tied to accounts you have set up with us.<\/span><\/p>\n

C<\/span>ookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and in other media. The information we collect helps us recognize repeat visitors and their preferences, analyze website traffic, and measure the effectiveness of our content and campaigns. <\/span><\/p>\n

When visitors come to lumenlearning.com, Hubspot may place cookies in your browser to help us improve your experience using our website. <\/span>See this page<\/span><\/a> for more information about Hubspot\u2019s use of cookies.<\/span><\/p>\n

Activity data<\/span><\/h3>\n

We store information about your activity when you use our services, so we can learn from how users are engaging with our services and make them better. We also use this information to troubleshoot issues.<\/span><\/p>\n

When you post or update content, leave feedback, or reuse, remix, or revise your content or the content of others, we store information about that activity like the date, time, changes made, and other related data. <\/span><\/p>\n

The information generated automatically by our services is often stored in log files and databases. These might also include things like your IP address, the address of the Lumen web pages you visited, the browser and operating system you were using, and other similar information.<\/span><\/p>\n

Below are a few examples of the types of information our courseware generates automatically:<\/span><\/p>\n